Our Returns and Refunds Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Returns and Refunds Policy at any time.
If you are unsatisfied with our product, we offer you a full-money back guarantee if the return request will be made within 14 days from the date of delivery of order.
Upon the return request made after the 14-day period, the customer shall be held responsible for all the return shipping fees.
No refund will be applicable if the refund request will be made after 30 days from the date of delivery of the order.
However, in a determination to accomplish user satisfaction, you can contact us for a refund or any other issues through our email firstname.lastname@example.org.
We will refund you back in the following circumstances:
1. If there is duplicate payment was made due to technical glitch, or any other error;
2. If we make a refund as per the provision of our refund policy which is updated by us from time to time;
3. If we consider the refund is necessary as per customer support staff as per our sole discretion.
Our refund policies are simple. You can request a refund by:
1. Send us an email at email@example.com;
We will refund your order to the original payment method or exchange your item(s), once it has been processed.
The complete refund process normally takes about 15-30 working days from the date of confirmation of refund.